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Frequently Asked Questions

Answered by the owners.

Getting Started

5

How does dumpster rental work?

Pick a size, book online, and we deliver it where you want it. Fill it on your schedule, then call or text when you're done — or we simply pick it up on your rental's last day.

How it works, step by step →

What size dumpster do I need?

A 12-yard holds about four pickup-truck loads — kitchen demos, garage cleanouts. A 15 covers big cleanouts and medium renovations. A 20 handles full-house cleanouts and roofs, and the 25 is for the biggest jobs — large demos and commercial cleanouts. When in doubt, go one size up.

The full size guide →

How much does it cost?

As low as $355 for a 12-yard, $455 for a 15, $555 for a 20, and $655 for a 25 — each including delivery, pickup, and the listed tonnage. The exact price for your dates shows on the order form before you pay.

How dumpster pricing really works →

How fast can you deliver?

As soon as same day. Book by noon and same-day delivery is free when a bin and truck are available; otherwise it arrives on whichever open day you pick at booking — confirmed means locked in, and there's never a rush charge.

The truth about same-day delivery →

When exactly will it show up?

We can't promise an exact hour — efficient routing is part of what keeps prices down — but you get a text the evening before and live tracking on delivery day. Deliveries tend to land later in the day than pickups, so if you need it ready for a morning start, book delivery for the day before. A day or two of lead time is plenty outside the spring and summer rush.

Delivery timing, explained →

During Your Rental

4

How long do I keep it?

As long as you book it for — you pick your dates at checkout. The flat price covers 5 days, and days beyond that are guaranteed at $20 each when added at booking. Last-minute extensions are the only maybe: the bin may already be booked for its next job, so ask as early as you can. No refund for finishing early, but we'll gladly pick up sooner.

The truth about rental periods →

What if I fill it and still have more?

Rent another one on the order form and we'll come swap them as soon as possible — we haul the full bin and a fresh one takes its place, so you keep working.

What if I got the wrong size? — swaps, explained →

Do I need to be home for delivery or pickup?

No. E-sign your contract before delivery, give us placement instructions when you book, and we handle the rest.

How rentals work →

Do the dumpsters have doors?

Yes — the short side opens to roughly a 7-foot-wide opening, so heavy items can be walked in instead of lifted over the wall.

How to load it right →

Placement

3

Will your truck fit my driveway?

We need a clear spot at least 15 feet long by 10 feet wide — about a pickup truck's parking space — plus room for the truck to reach it. Low wires and tight gates are the usual snags; mention them when you book.

Will the truck fit? →

Will it damage my driveway?

It shouldn't. We place bins on pavement, concrete, or dry solid ground — the flatter the better, since on uneven ground the bin's steel rails touch only the high spots and the loaded weight concentrates there. Optional ground-protection boards ($10) spread that load and protect the surface.

The truth about driveway damage disclaimers →

Do I need a permit?

On private property, almost never. On a public street or sidewalk, usually yes — from your city or town. Not sure? Ask us; we know most local rules.

Permits in the Capital Region →

What Goes In

6

What can go in the dumpster?

Household junk, construction and renovation debris, furniture, and mattresses. Yard waste goes in too — no limit. Concrete, dirt, brick, and stone are allowed too — just very heavy, so plan the weight. No hazardous materials.

The full allowed list →

What about appliances?

The big metal ones (washers, dryers, stoves, fridges, freezers) skip the bin entirely: our recommended scrap collector picks them up free — text 518-708-0200 to arrange it. Small countertop and plastic appliances can just go in the dumpster. An appliance buried inside a load bills as a disposal fee — $24, or $51 with refrigerant — so the scrap route always wins.

Appliance disposal, explained →

What about paint, tires, and electronics?

Paint and chemicals never go in — dry paint out or use New York's free paint take-back. Electronics like TVs and computers are banned from dumpsters by state law, with free manufacturer-funded recycling instead. Tires are $31 each, left next to the door, never inside the load.

Paint, tires, and electronics →

How do I get rid of a mattress?

Toss it in — mattresses and box springs are free with us, where most companies charge per piece. Stand them on their side against a wall of the bin so they don't soak up rain.

Mattress disposal, explained →

What about concrete, dirt, or heavy debris?

They're allowed — the catch is weight, not permission. A single yard of dirt, stone, or brick can weigh 2.25 tons, so it hits your weight allowance long before the bin looks full. Tell us the material up front and we'll size it right.

Where heavy debris should go →

Which items carry a fee?

Tires $31 each and optional ground boards $10 — that's the list. Mattresses are free, and appliances go free through the scrap service we connect you with.

Every fee, explained →

Your Project

9

Estate cleanout?

The pieces that matter most on estate jobs: mattresses go free, appliances leave by a free scrap pickup we arrange, and nobody needs to be at the house.

The estate cleanout guide →

Garage cleanout?

Usually a 12-yard — about four pickup-truck loads. Sizing it, loading it, and the stuff that surprises people.

The garage cleanout guide →

Moving out?

Sort as you pack — donate pile, scrap pile, dumpster pile — and the week goes a lot smoother.

The moving cleanout guide →

Flooded basement?

Move fast — wet material gets heavier and moldier by the day. What to toss, what can dry out, and how to size the bin.

The flood cleanout guide →

Spring cleaning?

One weekend, one bin. What fits, what doesn't, and the free scrap-metal shortcut for anything made of metal.

The spring cleaning guide →

Kitchen or bath remodel?

Demo debris is denser than it looks. Sizing, weight, and keeping the driveway workable for your crew.

The remodel guide →

Roof tear-off?

Shingles hit the weight allowance long before the bin looks full — size by squares, not by eye.

The roofing guide →

Deck, shed, or fence demo?

Treated lumber, concrete footings, and what actually fits — demo loads differently than a cleanout.

The demo project guide →

Contractor needing regular service?

Recurring rentals with weekly or monthly billing and swap-outs on a text. How we work with contractors.

Contractor service, explained →

Comparing Your Options

4

Dumpster rental or a junk removal crew?

Junk removal wins when it's a few items and you want zero labor. A dumpster wins on volume and cost — usually anything past a single room.

The honest comparison →

Dumpster, or dump runs in my truck?

A 12-yard is about four pickup loads. Count the trips, gas, dump fees, and your Saturday — then compare.

Dumpster vs. dump runs →

National broker or local company?

Brokers resell local trucks at a markup with a call center in between. We are the local trucks.

Broker vs. local →

Does anything actually get recycled?

Metal does, genuinely — that's why appliances go by scrap pickup instead of into the bin. The rest of the industry's recycling talk deserves a harder look.

The truth about recycling claims →

Weight & Money

5

How do weight limits work?

Every rental includes a weight allowance: 1.5 tons on a 12-yard, 2 on a 15, 3 on a 20, 3.75 on a 25. Go past it and overage bills at $150 per ton, prorated to the pound, after the disposal facility weighs the load. (The allowance is a billing line; the truck's legal road limit is a separate hard maximum an overloaded bin can't exceed.)

The truth about weight limits →

What fees exist, exactly?

The rental price, $20 per extra day, $150-per-ton prorated overage, tires $31, boards $10, and a $150 dry run only if a truck rolls and can't complete the job. That's the complete list.

Every fee, explained →

Do you require a deposit?

No separate deposit — you pay when you reserve, and any overage bills automatically to the same card. Commercial terms are available.

How payment works →

Can I cancel?

Free if it's more than 24 hours before delivery. Inside 24 hours a fee may apply, as stated in your rental agreement.

Every fee, explained →

What sizes do you offer?

12, 15, 20, and 25 yard. If a size is sold out for your dates, we sometimes deliver the next size up at the smaller size's price and weight allowance.

The full size guide →

The Truth About the Dumpster Business

7

The truth about “starting at” pricing

How “starting at” prices work in this industry, and what our real price includes.

Read it →

The truth about same-day delivery

What same-day promises actually mean, and how ours works: free when you book by noon.

Read it →

The truth about rental periods

What rental-period fine print does elsewhere, and how our flat 5-day pricing plus $20 a day works.

Read it →

The truth about weight limits

How weight allowances and overage billing really work: $150 a ton, prorated to the pound.

Read it →

The truth about junk fees

The add-on fees common in this business, and the short list we actually charge.

Read it →

The truth about driveway damage disclaimers

What “not responsible for damage” disclaimers mean, and how we handle your driveway.

Read it →

The truth about recycling claims

What actually gets recycled in this industry, and what is just marketing.

Read it →

Can't find it? Call or text and you'll get a real person.

518-631-4880 Book a Dumpster